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Solution Summary
Sceptre Networking will arrange a meeting with yourself to have a one to one consultation to establish your exact requirements. We’ll design, specify, supply and install all network equipment and commission the solution based on your requirements. All of our network design solutions will use the latest network technology and will be scalable, reliable and most importantly suitable for your needs.
Service Delivery
All of our designs start in one place and that is your place. We will send one of our highly train IT technicians to your site to have a sit down consultation with yourself to understand your requirements and propose the best way to proceed. We will initially map out your existing network and make step by step recommendation on how we can improve your current network service. In all cases a quotation will be produced to provide you with a detailed specification stating all deliverables and the timescale we would hope to achieve the completion of the project. We will also provide a complete visual specification which will be produced using Visio. This will allow you to visualise all proposed components, physical network connection and complete fibre backbone infrastructure.
If you are looking for a large network refurb, but don’t have the budget we can plan a staged approach which will allow you build your network over a set period of time. By planning and agreeing a long term strategy for the future of your network we can look to provide the correct solution for you and your business.
Key Service Aspects
- Identify existing network infrastructure and design.
- Provide cost effective supply only service.
- Provide industry recognised hardware equipment.
- Provide rubber stamped, quantifiable technical design solutions for network upgrades or implementations.
- etailed technical quotation with pricing and results of network testing for use a reference document for network planning.
Customer Excellence
Customer excellence is paramount. It is partly achieved through clear and pro-active communications. In the event of a fault call, it is imperative that our clients are assured that service will be restored within the agreed time. To help with this communication, clients are also provided with online access to our Service Management Centre ensuring real-time visibility of case information 24 x 7. |
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